Daraz
About Daraz
Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Srilanka, Bangladesh, Nepal and Myanmar with Regional offices in Singapore and Dubai. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalised logistics and payments infrastructure in its market. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.
For more information, please visit www.daraz.com
Key Responsibilities
- Responsible for building the strategic delivery model that will effectively cover the company??s current and projected markets
- Leverage on category management concept and industry analytics to source and secure Transportation and Warehousing Services, ensuring capacity to meet region requirements
- Collaborate with product team to drive system and operational improvements that will improve delivery efficiencies and result in lower cost per delivery goals in each market
- Optimize lead times to delivery
- Manage the dispatch team covering all team leads and a current dispatch staff
- Work closely with Head of Operations in coordinating with Lazada Team for Delivery Management System Reporting
- Improvements and final submission of the Standard Operating Procedures for own fleet
- Coordinate and work with Third Party Logistic Service Providers
- Plan inter city and intra city dispatch services
- Monitor and maintain Dispatch and Network Logistics’ KPIs
- Develop effective reporting formats and provide visibility of performance, where such formats do not exist
- Continuously drive costs and performance improvements.
- Work closely with local Express, Fulfilment, Cross Border and Finance teams.
- Manage prioritization and trade-offs among customer experience, performance, and operational support load.
- Lead tactical logistics operations that result in customer satisfaction.
Key Job Scope
- DEX Portfolio Strategy
- DEX Development & Growth Strategy
- Cost Optimization
- Logistic Landscape analysis and benchmarking
Qualification & Experience
- Post graduate with top tier university, foreign certification preferable
- Lean/Six Sigma Certification or Training is a plus
- Minimum 10 years of relevant broad-spectrum experience with logistics, transport and operations preferred
Requirements & Skills Set
- Analytical with strong ability to structure problems, develop workstreams and drive outcomes
- Strong communication skills to connect with internal & external stakeholders
- Ability to negotiate and convince, Skilled in Influencing & negotiating with management
- An organization builder – Great understanding of teamwork and communication
- Fluency in tech & product
- Aptitude for strategic thinking and problem solving in a fluid environment