Daraz Careers – DevOps Engineer


About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Srilanka, Bangladesh, Nepal and Myanmar with Regional offices in Singapore and Dubai. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalised logistics and payments infrastructure in its market. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com

Job Description:

  • Focus on improving existing operational processes by conducting gap analysis and creating intelligent improvement plans by using continuous improvement tools & techniques like Kaizen and lean management.
  • Develop and sustain a culture of continuous improvement and quality management in all the logistics facilities across Pakistan.
  • Ensure process & quality compliance by planning and conducting audits in all the logistics facilities across the assigned region.
  • Ensure discipline in the application of Operations Excellence systems, tools and techniques for continuous improvement across the plant.
  • Drive digitization in operations through creative digital solutions for eradicating manual & redundant activities in day-to-day operational activities and processes.
  • Incorporate & analyze Customer & Sellersƒ?? feedback for improving operations processes while simultaneously creating joint action plans with functional teams for achieving an enhanced customer/seller experience.
  • Achieve operational efficiencies and productivity gains through initiating, implementing & executing continuous improvement projects.
  • Effectively communicate with the relevant stakeholders, on both local and global level, for achieving streamlined execution of assigned task.
  • Define and implement a robust assessment plan to bring all functions in the logistic facilities to the required Operations Excellence maturity levels.
  • Create performance monitoring dashboards for providing the right visibility to Ops teams on the relevant KPIs.
  • Create training and development plans for both management and non-management staff on operations excellence best quality practices to ensure the right mindsets & behaviors are adopted and sustained by the logistics teams.
  • Deploy quality management tools/techniques within logistics operations (Lean, Six sigma, Kaizen , VSM).
  • Conduct Root cause analysis of problems along with suggesting solutions and action for Ops teams in order to avoid future recurrence.
  • Create structured documentation and PMOs for tracking progress of continuous improvement initiatives.
  • Implementing Operations Excellence Key programs and Program Management Office.
  • Manage and assist Ops Ex team leads & associates with their assigned task.
  • Perform SOP gap analysis and suggest area of improvements.
  • Reduce cost per order ratio of logistics.
  • Identify and highlight key ƒ??process to improveƒ?? areas for both internal and external stakeholders and develop a well-structured progress tracker for monitoring and control.

Education & Experience:

  • B.E./M.E./MBA Supply chain (from a top tier university).
  • Accreditation in LEAN and/or 6 Sigma (Green/Black Belt) ; implementation experience required.
  • MS Office.
  • Expertise in implementation of Quality management tools, 5S, six sigma, lean management, VSM.
  • At least 3 to 5 years related work experience is mandatory.
  • Excellent stakeholder management along with effective communication skills.
  • Technically-savvy with good working knowledge of the Company, computer applications and information systems.
  • Building and Mobilizing Organizational Talent.
  • Differentiating through Innovation.
  • Customer centric approach.
  • Functional knowledge of logistics industry (E-commerce preferred).

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