Contour Software
The Division
Harris School Solutions designs, develops, and builds software and hardware that not only meet the specific challenges faced by the unique school or district, but exceed those challenges so their students can reach their full potential.
We work with schools to figure out what they, their team, and their schools need. Then we help them to configure our powerful, easy-to-use solutions so that they work in the specific way that makes the most sense for them.
Finally, we stay by their side for as long as they use our products, providing hands-on training and the most proactive support of any company in the Education Software/Hardware industry.
The Position
We are looking for a skilled and motivated individual to create end-user documentation in RoboHelp for our products currently in development. This position is 100% remote.
Role Responsibilities
- Create, edit, format, and maintain client facing user documentation using RoboHelp
- Identify and document product features in a manner that is concise, complete, and easy to understand
- Interact with the team, attend team meetings, use software requirements and test results to ensure complete content
- Work independently to learn the software capabilities and provide release notes for the product
- Work closely with subject matter experts to ensure technical accuracy of documentation
- Create release notes for the product
What We Are Looking For
- A self-directed individual who can write concise, easy to understand end-user software documentation and release notes in a 100% remote environment
- Strong analytical skills, problem solving skills and excellent communication and project management skills
- An eye for looking at software from a customer’s perspective and tailoring documentation to your audience
- RoboHelp experience
- Software documentation experience
Exciting Benefits We Offer
- Market-leading Salary
- Medical Coverage Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility [Karachi & Lahore only]
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games [Karachi & Lahore only]
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment