Who are we?
Afiniti is the world??s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing? uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability. Afiniti operates throughout the world, and has measurably driven billions of dollars in incremental value for our clients.
Afiniti uses data science and operations research to enhance human interactions in large enterprises by efficiently pairing customers or tasks with company representatives. Our primary focus is improving contact center interactions for sales, service, retention, collections, and customer satisfaction in fields ranging from telecommunications to healthcare to banking to hospitality. To ensure we??re delivering value, we measure performance using a real-time control group ?? routing a portion of calls using the client??s existing system and the majority of calls using our data-scientist-designed pairing and next best action recommendation strategies.
Note: This is a hybrid position and requires time in office as per the need of project
Job Title: FrontEnd Software Engineer
3-5 years of experience developing web applications using React.js and its components
Experience with TypeScript
Experience with Redux
Experience with GIT (including branching and rebasing)
Experience with common front-end development tools such as CRA, Babel, Webpack, NPM, etc.
Experience with consuming RESTful APIs, WebSockets, and WebHooks
Familiarity with more current specifications of ECMAScript (object destructuring, object literals, template literals, arrow functions, Promises etc.)
Familiarity with HTML / SASS stylesheets and styled components
Understand and translate business requirements into technical requirements
Understanding of continuous integration and continuous deployment
Prior experience with Jest testing framework is a plus
Prior experience with real-time applications is a plus
Prior experience in building reusable components is a plus
Education & Qualifications
Bachelor??s degree in computer science, software engineering, product management or relevant field.
Salary and Package
As well as a competitive base salary dependent on the number of years of experience, we also offer corporate benefits.
We believe that richness in diversity is a huge asset for Afiniti. We value both the similarities and differences in everyone who is a part of the Afiniti team. We believe that this diversity builds a stronger organization and is in keeping with the core values of our company. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable federal, state or local law. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment, including recruiting, hiring, compensation, promotions, reductions in force, or terminations.
Based on the role and function at Afiniti, you may have the opportunity to work remotely!
If your role allows you to work remotely, you will have opportunities to travel to an Afiniti office for key moments throughout the year, but the amount of expected travel will depend on your role and team.